Current Job Openings

Schools is currently seeking qualified candidates for these opportunities. To be considered for employment at Schools, complete and submit our application for the position you are interested in. The positions listed below are open as of 5/28/2016.

Schools offers an excellent compensation and benefits package for full and part-time employees, including: medical, dental and vision; LTD; 401(k) plan; annual bonus program; FSAs; & free or discounted Credit Union banking services.



Member Services

Member Services Representative II, III, or IV

Folsom Branch

Job # 1217152  

Schools Financial Credit Union, headquartered in Sacramento, is a member-owned financial institution with more than $1.6 billion in assets and over 125,000 members. Schools is one of the top credit unions in California, and one of the largest credit unions based in Sacramento. Our 11 branches are located in Sacramento, Folsom, Roseville, Elk Grove, Placerville, and Yuba City.

Schools is seeking a qualified candidate to fill a 36 hr/wk position in our Folsom Branch (1010 Riley Street). The Member Service Representative provides responsive, accurate, and professional service to members visiting our branches.

Essential duties and responsibilities include the following:

  • Provide quality member service by processing member transactions accurately and efficiently
  • Complete checking, savings and loan transactions in an accurate and expedient manner
  • Provide assistance to members regarding questions or problems with accounts or services
  • Promote the Credit Union by appropriately cross-selling products and services to meet established monthly sales goals
  • Research and make adjustments to member accounts as necessary
  • Maintain a thorough knowledge of Credit Union policies and procedures
  • Conduct each member interaction in a manner to meet our Core Values

Skills and Experience include the following:

  • High school diploma, general education degree (GED) or relevant work experience
  • Previous experience with cash handing and customer service is required.
  • Minimum one year experience with a financial institution with specialized training in lending and new accounts required
  • Ability to meet pre-established sales goals
  • Excellent listening skills, math aptitude, and verbal communications skills are needed
  • Must be team oriented and enjoy working in a challenging environment
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Experience with electronic services (such as: mobile banking, online banking, Bill Pay, etc) is preferred

Compensation is commensurate with experience. The hours are Monday - Friday 9am to 6pm and Saturdays from 9am - 1pm with a rotating day off.

Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services.

Job #1217152

EOE/M/F/D/V

Member Services Supervisor

Folsom Branch

Job # 321161  

Schools Financial Credit Union, headquartered in Sacramento, is a member-owned financial institution with more than $1.6 billion in assets and over 125,000 members. Schools is one of the top credit unions in California, and one of the largest credit unions based in Sacramento. Our 11 branches are located in Sacramento, Folsom, Roseville, Elk Grove, Placerville and Yuba City.

Schools is seeking a qualified candidate to fill a full time Member Services Supervisor position in our Folsom Branch (1010 Riley Street). The Supervisor supports the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security, and satisfaction to members and staff.

Essential Duties and Responsibilities include but not limited to:

  • Exhibits leadership skills, including the ability to manage the branch in the absence of a manager for both short and long-term assignments as needed
  • Promotes and maintains member service by ensuring all branch employees meet Quality Member Service and Mystery Shop goals
  • Assists the manager with the overall responsibility of establishing branch and individual goals through needs-based cross selling of the Credit Union's products and services
  • Advises, coaches, trains and assists branch employees, as necessary
  • Is responsible for all aspects of security in accordance with Credit Union's security policy

Skills and Experience include the following:

  • High school diploma or general education degree (GED) required, (business courses preferred), college level courses, or equivalent work experience required
  • Minimum five years experience with a financial institution with specialized training in all facets of operations, new accounts and loans is preferred
  • Two years previous supervisory or leadership experience required
  • Excellent written and verbal communication skills
  • Ability to effectively present information and respond to questions from groups of managers, clients, members/customers, and the general public

Compensation is commensurate with experience. Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services.

Job#321161 EOE/M/F/D/V

Member Services Representative I

Yuba City Branch

Job # 329161  

Schools Financial Credit Union, headquartered in Sacramento, is a member-owned financial institution with more than $1.6 billion in assets and over 125,000 members. Schools is one of the top credit unions in California, and one of the largest credit unions based in Sacramento. Our 11 branches are located in Sacramento, Folsom, Roseville, Elk Grove, Placerville, and Yuba City.

Schools is seeking a qualified candidate to fill a 24 hr/wk position in our Yuba City Branch (1055 Gray Avenue). The Member Service Representative provides responsive, accurate, and professional service to members visiting our branches.

Essential duties and responsibilities include the following:

  • Provide quality member service by processing member transactions accurately and efficiently
  • Complete checking, savings and loan transactions in an accurate and expedient manner
  • Provide assistance to members regarding questions or problems with accounts or services
  • Promote the Credit Union by appropriately cross-selling products and services to meet established monthly sales goals
  • Research and make adjustments to member accounts as necessary
  • Maintain a thorough knowledge of Credit Union policies and procedures
  • Conduct each member interaction in a manner to meet our Core Values

Skills and Experience include the following:

  • High school diploma, general education degree (GED) or relevant work experience
  • Previous experience with cash handing and customer service is required.
  • Previous financial institution experience is preferred
  • Ability to meet pre-established sales goals
  • Excellent listening skills, math aptitude, and verbal communications skills are needed
  • Must be team oriented and enjoy working in a challenging environment
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Experience with electronic services (such as: mobile banking, online banking, Bill Pay, etc) is preferred

Compensation is commensurate with experience. The branch is open Monday - Friday 9am to 6pm and Saturdays from 9am - 1pm.

Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services.

Job #329161

EOE/M/F/D/V

Member Services Representative

Orangevale Branch

Job # 407161  

Schools Financial Credit Union, headquartered in Sacramento, is a member-owned financial institution with more than $1.6 billion in assets and over 125,000 members. Schools is one of the top credit unions in California, and one of the largest credit unions based in Sacramento. Our 11 branches are located in Sacramento, Folsom, Roseville, Elk Grove, Placerville, and Yuba City.

Schools is seeking a qualified candidate to fill a 20 hr/wk position in our Orangevale Branch (6000 Maine Ave). The Member Service Representative provides responsive, accurate, and professional service to members visiting our branches.

Essential duties and responsibilities include the following:

  • Provide quality member service by processing member transactions accurately and efficiently
  • Complete checking, savings and loan transactions in an accurate and expedient manner
  • Provide assistance to members regarding questions or problems with accounts or services
  • Promote the Credit Union by appropriately cross-selling products and services to meet established monthly sales goals
  • Research and make adjustments to member accounts as necessary
  • Maintain a thorough knowledge of Credit Union policies and procedures
  • Conduct each member interaction in a manner to meet our Core Values

Skills and Experience include the following:

  • High school diploma, general education degree (GED) or relevant work experience
  • Previous experience with cash handing and customer service is required.
  • Previous financial institution experience is preferred
  • Ability to meet pre-established sales goals
  • Excellent listening skills, math aptitude, and verbal communications skills are needed
  • Must be team oriented and enjoy working in a challenging environment
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Experience with electronic services (such as: mobile banking, online banking, Bill Pay, etc) is preferred

Compensation is commensurate with experience. The schedule is Monday, Wednesday, Friday, and Saturday.

Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services.

Job #407161

EOE/M/F/D/V

Member Services Representative I

Fruitridge Branch

Job # 503162  

Schools Financial Credit Union, headquartered in Sacramento, is a member-owned financial institution with more than $1.6 billion in assets and over 125,000 members. Schools is one of the top credit unions in California, and one of the largest credit unions based in Sacramento. Our 11 branches are located in Sacramento, Folsom, Roseville, Elk Grove, Placerville, and Yuba City.

Schools is seeking a qualified candidate to fill a 32 hr/wk position in our Fruitridge Branch (1631 Claudia Drive). The Member Service Representative provides responsive, accurate, and professional service to members visiting our branches.

Essential duties and responsibilities include the following:

  • Provide quality member service by processing member transactions accurately and efficiently
  • Complete checking, savings and loan transactions in an accurate and expedient manner
  • Provide assistance to members regarding questions or problems with accounts or services
  • Promote the Credit Union by appropriately cross-selling products and services to meet established monthly sales goals
  • Research and make adjustments to member accounts as necessary
  • Maintain a thorough knowledge of Credit Union policies and procedures
  • Conduct each member interaction in a manner to meet our Core Values

Skills and Experience include the following:

  • High school diploma, general education degree (GED) or relevant work experience
  • Previous experience with cash handing and customer service is required.
  • Previous financial institution experience is preferred
  • Ability to meet pre-established sales goals
  • Excellent listening skills, math aptitude, and verbal communications skills are needed
  • Must be team oriented and enjoy working in a challenging environment
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Experience with electronic services (such as: mobile banking, online banking, Bill Pay, etc) is preferred

Compensation is commensurate with experience. The branch is open Monday - Friday 9am to 6pm and Saturdays from 9am - 1pm.

Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services.

Job #503162

EOE/M/F/D/V

Member Services Representative II or III

Fruitridge Branch

Job # 503163  

Schools Financial Credit Union, headquartered in Sacramento, is a member-owned financial institution with more than $1.6 billion in assets and over 125,000 members. Schools is one of the top credit unions in California, and one of the largest credit unions based in Sacramento. Our 11 branches are located in Sacramento, Folsom, Roseville, Elk Grove, Placerville, and Yuba City.

Schools is seeking a qualified candidate to fill a 36 hr/wk position in our Fruitridge Branch (1631 Claudia Drive). The Member Service Representative provides responsive, accurate, and professional service to members visiting our branches.

Essential duties and responsibilities include the following:

  • Provide quality member service by processing member transactions accurately and efficiently
  • Complete checking, savings and loan transactions in an accurate and expedient manner
  • Provide assistance to members regarding questions or problems with accounts or services
  • Promote the Credit Union by appropriately cross-selling products and services to meet established monthly sales goals
  • Research and make adjustments to member accounts as necessary
  • Maintain a thorough knowledge of Credit Union policies and procedures
  • Conduct each member interaction in a manner to meet our Core Values

Skills and Experience include the following:

  • High school diploma, general education degree (GED) or relevant work experience
  • Previous experience with cash handing and customer service is required.
  • Minimum one year experience with a financial institution with specialized training in lending and new accounts required
  • Ability to meet pre-established sales goals
  • Excellent listening skills, math aptitude, and verbal communications skills are needed
  • Must be team oriented and enjoy working in a challenging environment
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Experience with electronic services (such as: mobile banking, online banking, Bill Pay, etc) is preferred

Compensation is commensurate with experience. The hours are Monday - Friday 9am to 6pm and Saturdays from 9am - 1pm with a rotating day off.

Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services.

Job #503163

EOE/M/F/D/V

Member Services Representative II or III

College Greens Branch

Job # 516161  

Schools Financial Credit Union, headquartered in Sacramento, is a member-owned financial institution with more than $1.6 billion in assets and over 125,000 members. Schools is one of the top credit unions in California, and one of the largest credit unions based in Sacramento. Our 11 branches are located in Sacramento, Folsom, Roseville, Elk Grove, Placerville, and Yuba City.

Schools is seeking a qualified candidate to fill a 36 hr/wk position in our College Greens Branch (8725 Folsom Blvd). The Member Service Representative provides responsive, accurate, and professional service to members visiting our branches.

Essential duties and responsibilities include the following:

  • Provide quality member service by processing member transactions accurately and efficiently
  • Complete checking, savings and loan transactions in an accurate and expedient manner
  • Provide assistance to members regarding questions or problems with accounts or services
  • Promote the Credit Union by appropriately cross-selling products and services to meet established monthly sales goals
  • Research and make adjustments to member accounts as necessary
  • Maintain a thorough knowledge of Credit Union policies and procedures
  • Conduct each member interaction in a manner to meet our Core Values

Skills and Experience include the following:

  • High school diploma, general education degree (GED) or relevant work experience
  • Previous experience with cash handing and customer service is required.
  • Minimum one year experience with a financial institution with specialized training in lending and new accounts required
  • Ability to meet pre-established sales goals
  • Excellent listening skills, math aptitude, and verbal communications skills are needed
  • Must be team oriented and enjoy working in a challenging environment
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Experience with electronic services (such as: mobile banking, online banking, Bill Pay, etc) is preferred

Compensation is commensurate with experience. The hours are Monday - Friday 9am to 6pm and Saturdays from 9am - 1pm with a rotating day off.

Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services.

Job #516161

EOE/M/F/D/V

Member Services Representative

College Greens Branch

Job # 527161  

Schools Financial Credit Union, headquartered in Sacramento, is a member-owned financial institution with more than $1.6 billion in assets and over 125,000 members. Schools is one of the top credit unions in California, and one of the largest credit unions based in Sacramento. Our 11 branches are located in Sacramento, Folsom, Roseville, Elk Grove, Placerville, and Yuba City.

Schools is seeking a qualified candidate to fill a 20 hr/wk position in our College Greens Branch (8725 Folsom Blvd). The Member Service Representative provides responsive, accurate, and professional service to members visiting our branches.

Essential duties and responsibilities include the following:

  • Provide quality member service by processing member transactions accurately and efficiently
  • Complete checking, savings and loan transactions in an accurate and expedient manner
  • Provide assistance to members regarding questions or problems with accounts or services
  • Promote the Credit Union by appropriately cross-selling products and services to meet established monthly sales goals
  • Research and make adjustments to member accounts as necessary
  • Maintain a thorough knowledge of Credit Union policies and procedures
  • Conduct each member interaction in a manner to meet our Core Values

Skills and Experience include the following:

  • High school diploma, general education degree (GED) or relevant work experience
  • Previous experience with cash handing and customer service is required.
  • Previous financial institution experience is preferred
  • Ability to meet pre-established sales goals
  • Excellent listening skills, math aptitude, and verbal communications skills are needed
  • Must be team oriented and enjoy working in a challenging environment
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Experience with electronic services (such as: mobile banking, online banking, Bill Pay, etc) is preferred

Compensation is commensurate with experience. The schedule is Tuesday, Thursday, and Saturday.

Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services.

Job #407161

EOE/M/F/D/V

Member Services Representative

Madison Branch

Job #318162  

Schools Financial Credit Union, headquartered in Sacramento, is a member-owned financial institution with more than $1.6 billion in assets and over 125,000 members. Schools is one of the top credit unions in California, and one of the largest credit unions based in Sacramento. Our 11 branches are located in Sacramento, Folsom, Roseville, Elk Grove, Placerville, and Yuba City.

Schools is seeking a qualified candidate to fill a 36 hr/wk position in our Madison Branch (5210 Madison Ave). The Member Service Representative provides responsive, accurate, and professional service to members visiting our branches.

Essential duties and responsibilities include the following:

  • Provide quality member service by processing member transactions accurately and efficiently
  • Complete checking, savings and loan transactions in an accurate and expedient manner
  • Provide assistance to members regarding questions or problems with accounts or services
  • Promote the Credit Union by appropriately cross-selling products and services to meet established monthly sales goals
  • Research and make adjustments to member accounts as necessary
  • Maintain a thorough knowledge of Credit Union policies and procedures
  • Conduct each member interaction in a manner to meet our Core Values

Skills and Experience include the following:

  • High school diploma, general education degree (GED) or relevant work experience
  • Previous experience with cash handing and customer service is required.
  • Previous financial institution experience is preferred
  • Ability to meet pre-established sales goals
  • Excellent listening skills, math aptitude, and verbal communications skills are needed
  • Must be team oriented and enjoy working in a challenging environment
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Experience with electronic services (such as: mobile banking, online banking, Bill Pay, etc) is preferred

Compensation is commensurate with experience. The branch is open Monday - Friday 9am to 6pm and Saturdays from 9am - 1pm.

Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services.

Job #503162

EOE/M/F/D/V

- Top -



Corporate Office

Business Development Specialist

Consumer Lending

Job # 406162  

Schools Financial Credit Union, headquartered in Sacramento, is a member-owned financial institution with more than $1.6 billion in assets and over 125,000 members. Schools is one of the top credit unions in California, and one of the largest credit unions based in Sacramento. Our 11 branches are located in Sacramento, Folsom, Roseville, Elk Grove, Placerville, and Yuba City.

Schools is seeking a Business Development Specialist for the Consumer Lending Department at our Headquarters location (1485 Response Rd). The schedule for this position is Monday through Friday. This position will support Consumer Lending's Business Development Officer in expanding indirect loan business. Tasks will include marketing to various dealer segments as well as supporting the Business Development Officer in managing various dealer programs.

Essential Duties & Responsibilities include but not limited to:

  • Assists in developing, planning, delivering, and executing various dealer programs.
  • Assists in coordinating sales events related to auto purchases.
  • Works closely with Marketing on marketing pieces and dealer promotional supplies.
  • Supports CUDL funding staff as necessary.

Successful candidates will have the following qualifications and skills:

High school diploma or general education degree (GED), business courses preferred and some college level courses, or equivalent combination of education and experience. Minimum three years experience with a financial institution with specialized training in lending preferred.

Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services. Compensation is commensurate with experience.

Job #406162

Credit Analyst

Consumer Lending

Job # 405161  

Schools Financial Credit Union, headquartered in Sacramento, is a member-owned financial institution with more than $1.6 billion in assets and over 125,000 members. Schools is one of the top credit unions in California, and one of the largest credit unions based in Sacramento. Our 11 branches are located in Sacramento, Folsom, Roseville, Elk Grove, Placerville, and Yuba City.

Schools is seeking a Consumer Credit Analyst I at our Headquarters location (1485 Response Rd). The schedule for this position is Monday through Friday and every third weekend. This position reviews credit data to evaluate consumer loan requests in order to approve or decline applications. Analyzes financial information, including tax returns and financial ratios, to approve loan applications that will maintain the quality of the loan portfolio while serving the broadest range of members possible. Performs analysis, as needed, on lending portfolio, automated lending system parameters, and lending processes.

Essential Duties & Responsibilities include but not limited to:

  • Promote and maintain quality member service at all times.
  • Ensures performance and work generated (forms, reports, correspondence, computer input, etc.) is of high quality on a daily basis.
  • Reviews applications that do not receive an automated decision from the automated lending system and renders a manual judgment to approve or decline applications.
  • Works closely with lending staff throughout the credit union to determine how loan requests can be structured to grant credit to applicants with marginal credit quality, while minimizing the risk of the loan through compensating factors.
  • Ensures that lending decisions are consistent with loan policies and procedures, and adequately documents exceptions to policy.
  • Responsible for reviewing loan applications and other documents for consistency with the reason for the loan.
  • Responsible for reviewing documents (e.g., credit reports, loan applications) for irregularities and/or suspicious activity during the loan process.
  • Works reports, as assigned, and provides feedback to Consumer Lending management on opportunities for improving lending decisions and lending processes.
  • Prepares and generates reports, as assigned, to research lending decisions, loan performance, lending policies and criteria, and other data that impacts the quality of lending.
  • Participates in the development and administration of lending training to lending employees throughout the Credit Union.
  • Participates in the development and administration of lending and credit seminars for the membership and general public.
  • Proactively provides assistance to other department functions (Indirect Lending and Title Processing) as needed.
  • Responsible for understanding, adhering to, and complying with Bank Secrecy Act requirements and the Credit Union's Bank Secrecy Act policies and procedures.
  • Responsible for reporting suspicious activity to the proper authority in accordance with the Credit Union's Bank Secrecy Act and Anti-Money Laundering policies and procedures.
  • Responsible for completing required Bank Secrecy Act training.
  • Performs duties in compliance with all Credit Union regulations.

Successful candidates will have the following qualifications and skills:

Requires an Associate's Degree with 0 to 2 years of experience in this field or a related field; or requires equivalent experience (minimum two years experience with consumer loan processing, and disbursal and minimum one year experience with credit approval authority). Intermediate level proficiency with personal computers and software including word processing, spreadsheets, and databases.

Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services. Compensation is commensurate with experience.

Job #405161

Contact Center Representative

Contact Center

Job # 401162  

Schools Financial Credit Union, headquartered in Sacramento, is a member-owned financial institution with more than $1.6 billion in assets and over 125,000 members. Schools is one of the top credit unions in California, and one of the largest credit unions based in Sacramento. Our 11 branches are located in Sacramento, Folsom, Roseville, Elk Grove, Placerville, and Yuba City.

Schools is seeking a qualified candidate to fill a 24 hour per week Contact Center Representative position in our Contact Center (1485 Response Road). The Contact Center Representative provides responsive, accurate, and professional service to members calling our Call Center.

Essential duties and responsibilities include the following:

  • Provide quality member service by processing member transactions accurately and efficiently
  • Complete checking, savings and loan transactions in an accurate and expedient manner
  • Provide assistance to members regarding questions or problems with accounts or services
  • Promote the Credit Union by appropriately cross-selling products and services to meet established monthly sales goals
  • Research and make adjustments to member accounts as necessary
  • Maintain a thorough knowledge of Credit Union policies and procedures
  • Conduct each member interaction in a manner to meet our Core Values

Skills and Experience include the following:

  • High school diploma, general education degree (GED) or relevant work experience
  • Previous financial institution and call center experience desired
  • Bilingual in Spanish is preferred
  • Excellent listening skills, math aptitude, and verbal communications skills are needed
  • Must be team oriented and enjoy working in a challenging environment
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Experience with electronic services (such as: mobile banking, online banking, Bill Pay, etc) is preferred

Compensation is commensurate with experience. The schedule is Monday through Friday 10:15-3:15 and Saturday 9-1.

Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services.

Job #401162

EOE/M/F/D/V

Contact Center Representative

Contact Center

Job # 401161  

Schools Financial Credit Union, headquartered in Sacramento, is a member-owned financial institution with more than $1.6 billion in assets and over 125,000 members. Schools is one of the top credit unions in California, and one of the largest credit unions based in Sacramento. Our 11 branches are located in Sacramento, Folsom, Roseville, Elk Grove, Placerville, and Yuba City.

Schools is seeking a qualified candidate to fill a 24 hour per week Contact Center Representative position in our Contact Center (1485 Response Road). The Contact Center Representative provides responsive, accurate, and professional service to members calling our Call Center.

Essential duties and responsibilities include the following:

  • Provide quality member service by processing member transactions accurately and efficiently
  • Complete checking, savings and loan transactions in an accurate and expedient manner
  • Provide assistance to members regarding questions or problems with accounts or services
  • Promote the Credit Union by appropriately cross-selling products and services to meet established monthly sales goals
  • Research and make adjustments to member accounts as necessary
  • Maintain a thorough knowledge of Credit Union policies and procedures
  • Conduct each member interaction in a manner to meet our Core Values

Skills and Experience include the following:

  • High school diploma, general education degree (GED) or relevant work experience
  • Previous financial institution and call center experience desired
  • Bilingual in Spanish is preferred
  • Excellent listening skills, math aptitude, and verbal communications skills are needed
  • Must be team oriented and enjoy working in a challenging environment
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Experience with electronic services (such as: mobile banking, online banking, Bill Pay, etc) is preferred

Compensation is commensurate with experience. The schedule is Monday through Friday 11:30-4:30 and Saturday 9-1.

Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services.

Job #401161

EOE/M/F/D/V

Contact Center Representative I or II

Contact Center

Job # 415161  

Schools Financial Credit Union, headquartered in Sacramento, is a member-owned financial institution with more than $1.6 billion in assets and over 125,000 members. Schools is one of the top credit unions in California, and one of the largest credit unions based in Sacramento. Our 11 branches are located in Sacramento, Folsom, Roseville, Elk Grove, Placerville, and Yuba City.

Schools is seeking a qualified candidate to fill a 36 hour per week Contact Center Representative position in our Contact Center (1485 Response Road). The Contact Center Representative provides responsive, accurate, and professional service to members calling our Call Center.

Essential duties and responsibilities include the following:

  • Provide quality member service by processing member transactions accurately and efficiently
  • Complete checking, savings and loan transactions in an accurate and expedient manner
  • Provide assistance to members regarding questions or problems with accounts or services
  • Promote the Credit Union by appropriately cross-selling products and services to meet established monthly sales goals
  • Research and make adjustments to member accounts as necessary
  • Maintain a thorough knowledge of Credit Union policies and procedures
  • Conduct each member interaction in a manner to meet our Core Values

Skills and Experience include the following:

  • High school diploma, general education degree (GED) or relevant work experience
  • Previous financial institution and call center experience desired
  • Bilingual in Spanish is preferred
  • Excellent listening skills, math aptitude, and verbal communications skills are needed
  • Must be team oriented and enjoy working in a challenging environment
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Experience with electronic services (such as: mobile banking, online banking, Bill Pay, etc) is preferred

Compensation is commensurate with experience. The Contact Center is open Monday through Friday 9-6 and Saturday 9-1.

Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services.

Job #415161

EOE/M/F/D/V

Human Resources Specialist

Human Resources

Job # 510161  

Schools Financial Credit Union, headquartered in Sacramento, is a member-owned financial institution with more than $1.6 billion in assets and over 125,000 members. Schools is one of the top credit unions in California, and one of the largest credit unions based in Sacramento. Our 11 branches are located in Sacramento, Folsom, Roseville, Elk Grove, Placerville, and Yuba City.

Schools is searching for an experienced Human Resources Specialist for our headquarters in Sacramento. The qualified candidate will oversee a range of responsibilities including but not limited to recruiting, orientation and exit interviews.

Essential duties and responsibilities include the following:

  • All stages of recruitment, with a focus on proactive candidate sourcing and recruitment activities
  • Conducts new hire orientation and exit interviews
  • Interprets and applies policies
  • Researches and prepares reports
  • Manages various programs and events
  • Initiates and implements new programs

Required Skills and Experience include the following:

  • Minimum two years of recruiting experience, with minimum of two years of recruiting experience
  • College degree and HRCI and/or SHRM certifications preferred
  • Knowledge of state and federal employment laws
  • Excellent communication and organization skills
  • Creative, proactive approach to work
  • Ability to analyze, problem-solve, and apply concepts to a variety of situations
  • Ability to effectively present information and respond to questions from employees and managers
  • Intermediate level knowledge of Word, Excel, PowerPoint and Adobe

Compensation is commensurate with experience. Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services. Our office hours are Monday through Friday from 9am to 6pm.

Job #510161

EOE/M/F/D/V

Learning & Development Specialist

Compliance, Learning & Development

Job # 520161  

Schools is seeking a Learning & Development Specialist I or II (depending on experience) for our Learning & Development Department at our Headquarters location (1485 Response Rd). This position develops, implements and administers training programs for all exempt and non-exempt employees. This position conducts training in all areas, departments and aspects of the Credit Union.

Essential Duties & Responsibilities include but not limited to:

  • Responsible for planning and organizing staff training and development programs. Develops course content and materials.
  • Responsible for scheduling and conducting training classes. Maintains records of attendance for on and off site training classes. Maintains budget spreadsheets.
  • Provides feedback to supervisor and department management on employee learning experience.
  • Implements reinforcement games, video clips, music and classroom decorations in order to enhance learning experience.
  • Responsible for maintaining appearance of classrooms and ensuring equipment is in working order. Requests repairs as needed. Orders training area supplies as needed.
  • Appraises individual employee performance during training and makes recommendations for additional training as needed. Completes new employee training evaluation for employee’s supervisor's use.
  • Conducts training on a variety of topics periodically requests the input of supervisors and managers for ideas on developing more effective training programs.
  • Regularly reviews and updates training programs as needed.
  • Travels to various locations to conduct training sessions when appropriate.
  • Works at a branch on an annual basis to ensure training is kept current.

Successful candidates will have the following qualifications and skills:

  • A minimum of two years of training experience is required (experience in a corporate environment and financial institution is preferred), conducting presentations in a classroom environment and developing courses.
  • Computer proficiency is required. Experience using a Learning Management System (LMS) is preferred.
  • Ability to learn quickly, and work in a multi-task environment is required.
  • Must possess the ability to adapt to a rapidly changing environment.
  • Experience developing computer based and self-paced training programs.
  • Ability to works well with minimal supervision.
  • Creative ability and experience is required.
  • Possess excellent written and verbal communication skills.
  • Public speaking experience is required.
  • Valid CA driver’s license required as position requires traveling to various locations.

Schools offers an excellent compensation and benefits package including health, LTD, Life and AD&D, 401(k) plan, FSAs, & free or discounted banking services. Salary is commensurate with experience.

Job # 520161

EOE/M/F/D/V

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