ATM/Visa® Check Card Courtesy Pay FAQs
Frequently Asked Questions


 

  1. What is ATM/Visa Check Card Courtesy Pay?
  2. How does ATM/Visa Check Card Courtesy Pay benefit me?
  3. How much does ATM/Visa Check Card Courtesy Pay cost?
  4. Why do I have to opt-in or opt-out?
  5. What transactions are covered by Courtesy Pay?
  6. How will Courtesy Pay affect other overdraft protection, such as overdraft protection from my savings or line of credit?
  7. What if I don’t want ATM/Visa Check Card Courtesy Pay?
  8. Can Courtesy Pay be taken away?

 

1. What is ATM/Visa Check Card Courtesy Pay?
ATM/Visa Check Card Courtesy Pay is an added measure of protection that you* can elect to receive for ATM point of sale (POS) and everyday Visa Check Card transactions in the event your account does not have sufficient funds to cover these transactions.

*Minor accounts are not eligible to receive ATM/Visa Check Card Courtesy Pay service.

2. How does ATM/Visa Check Card Courtesy Pay benefit me?
ATM/Visa Check Card Courtesy Pay is a safeguard for ATM POS and everyday Visa Check Card purchases when you do not have enough funds available in your account to cover these transactions. Without Courtesy Pay, these types of transactions would be declined. ATM/Visa Check Card Courtesy Pay gives you peace of mind knowing that you don’t have to worry about these items being declined if you’re just a few dollars short.

3. How much does ATM/Visa Check Card Courtesy Pay cost?
Opting into Courtesy Pay is FREE and fees (see fee chart below) will be assessed on a per-transaction basis. In some instances, if you’re a few dollars short, the transaction would go through at no charge to you.

 

Transactions up to $4.99................FREE

Transactions $5 to $9.99................$1
Transactions from $10 to $49.99......$15
Transactions $50 and over..............$27

 

There is a maximum fee limit of $135 per day for ATM POS and everyday Visa Check Card Courtesy Pay transactions. However, you will not be charged a fee, regardless of the amount of the transaction, if the ATM/Visa Check Card transaction results in a negative available balance less than $5.


 

4. Why do I have to opt-in or opt-out?
Due to current regulations, it is necessary that you opt-in to receive ATM POS and everyday Visa Check Card Courtesy Pay, which may cover transactions in the event your account does not have sufficient funds. If you do not opt-in, transactions that exceed your available balance will be declined. You can opt-out at any time.

 

 

5. What transactions are covered by Courtesy Pay?
ATM POS and everyday Visa Check Card transactions are covered if you do not have sufficient funds in your account. “Everyday” means any one-time swipe of your Visa Check Card for a PIN-based or Visa-based transaction. Preauthorized, reoccurring transactions (gym membership, etc.) are not considered “everyday” charges.

 

6. How will Courtesy Pay affect other overdraft protection, such as overdraft protection from my savings or line of credit?
Courtesy Pay will not affect your current overdraft protection measures. If you do not have overdraft protection or do not have funds available in your overdraft protection account(s), then Courtesy Pay may be used. Schools does not guarantee that we will always authorize and pay any type of transactions. If we do not authorize and pay an overdraft, your transaction will be declined.

 

7. What if I don’t want ATM/Visa Check Card Courtesy Pay?
This Courtesy Pay is elective and you may opt-out of this benefit at any time via phone, by mail or in person. Keep in mind that not opting-into Courtesy Pay means any ATM POS or everyday Visa Check Card transaction that exceeds your available balance will be declined. If you choose to opt-out after you have opted-in, there is a waiting period of seven calendar days to opt-in again. You may also opt out of Courtesy Pay for checks/automated checks and ACH.

 

8. Can Courtesy Pay be taken away?
Yes. Courtesy Pay can be suspended or canceled by the Credit Union.