Schools Mobile Banking FAQs

  1. What is Schools Mobile Banking?
  2. What type of accounts can I access with Mobile Banking?
  3. How much does it cost?
  4. What phones are supported, and where is the service available?
  5. What do I need to start using Mobile Banking?
  6. How do I activate Mobile Banking?
  7. Is Mobile Banking available for the iPhone and Android?
  8. Is Mobile Banking covered by the same security as SchoolsOnline?
  9. What should I do if I lose my phone?

1. What is Schools Mobile Banking?
Schools Mobile Banking enables you to connect to your Schools accounts from your mobile phone, tablet or other hand-held device. You will be able to easily access your balance information, transfer funds, pay bills (with FREE BillPay), make deposits or even find a branch or ATM.

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2. What type of accounts can I access with Mobile Banking?
Schools Mobile Banking provides access to most of your Schools accounts, including f
irst mortgages and Platinum Visa Credit Card accounts.
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3. How much does it cost?
The service is FREE — Schools does not charge a fee for Mobile Banking. However, your mobile carrier may charge you standard fees for Internet access. For more information about these fees, please contact your carrier directly.

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4. What phones are supported, and where is the service available?
Click
here for a list of supported phones. Mobile Banking is currently supported on Apple, Android and most Web-enabled devices. Schools Mobile Banking is available within the U.S.
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5. What do I need to start using Mobile Banking?
You can start using Mobile Banking if you have previously enrolled in
SchoolsOnline. If you haven’t enrolled yet and would like to, call 916-569-5400 (Sacramento area) or 800-962-0990.
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6. How do I activate Mobile Banking?
Visit schools.org on your web-enabled mobile device. You will have two Mobile Banking options available to you. You can use our mobile website or you can download our application to your phone.

Using a Web browser on your mobile phone:

  1. Open your mobile phone’s browser and go to schools.org.
  2. Sign on with the same username and password you use to sign in to SchoolsOnline.

Download our application to your mobile phone:

  1. Open your mobile phone’s browser and go to schools.org.
  2. Click on the link at the bottom of the login page and follow the on-screen instructions. If you don't see a link to download the application, your device isn't currently supported by the application.

Mobile Web & Application Comparison

Application
Mobile Website
View balance
x
x
View transactions
x
x
Transfer funds
x
x
Find branch and ATM locations
x
x
Visualize income/expenses using graphs
x
 
Requires user to download and install an application
x
 
Send and receive secure messages
x
x
iPhone compatible
x
x
Android compatible
x
x
MobileCheck
x
 
BillPay
x
x

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7. Is Mobile Banking available for the iPhone and Android?
Yes!

iPhone app

Android Market

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8. Is Mobile Banking covered by the same security as SchoolsOnline?
Yes. Mobile Banking is covered by the same security as SchoolsOnline. To learn more about our security and read our Internet Privacy Policy, click here.
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9. What should I do if I lose my phone?
Change your online banking password immediately. Report the loss to your phone carrier, and ask them to disable the old phone. As always, whenever there is a possibility of unauthorized access to your account you should watch your account closely to ensure no unauthorized transactions appear.
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